Derive service literature on-demand straight from product development documentation?

With our solutions for real time publication of service literature we can achieve this goal together with you. Whether in the publication and evaluation of documentation relevant to CE certification or in the fully automated generation of wiring diagram literature, not only will your company realize cost reduction, but also optimization of the creation process in terms of quality and time.

1. LiveETM – automated solution for generation of wiring diagram literature

• Wiring diagram information based on product development documentation
• Individual search parameters
• Exact representation basedy on FIN (VIN)- / assembly number
• On-demand diagrams that can be configured for individual needs
• Circuit tracking of voltage and/or signals
• Dynamic data structuring based on filter results
• Data transfer and display in real time
• Integration of additional information, such as component location, instructions, diagnosis information, pin layout, connector layout and views, etc.

2. Professional document management

• High performance cloud based user platform
• File up/down-load and commentary functionality
• Automatic check for content/functional content of files
• Flexible user/rights maintenance
• Issue-tracking and automatic reporting of relevant topics
• Calendar functionality
• Visual status and progress indicator

The spare parts catalog is the backbone of the After Sales. Error-free spare parts identification and efficient ordering processes guarantee maximum sales.

Procide your customers with added value by including additional service information to the spare parts catalog content, such as operating instructions, service plans or wiring diagram documentation.

The spare parts catalog can be supplied semi- or fully automatically with all the necessary information through individually adaptable interfaces. All data is intelligently linked in one tool and you and your customers have access to all information clearly displayed with one click.

The spare parts catalog can easily be expanded into an e-commerce system in which you can supply your dealer and customer network with all the necessary and desirable service products and service packages.

The services of RLE International include both the complete new creation of a spare parts catalog system, individually tailored to your needs or as a cost-effective standard application, as well as the content creation of information for your system:

• Creation of electronic spare parts catalogs based on your source data
• Data processing for integration (e.g. 2D and 3D data, parts lists)
• Graphics creation
• Integration and creation of describing literature (e.g data sheets, installation instructions, wiring diagrams)

The safe construction and legally compliant documentation of machines and systems is one of the core tasks of the manufacturing industry. Without a CE label, no machine may be sold or operated in the European market.

Compliance with a large number of standards and guidelines must be guaranteed, as must the legibility and comprehensibility of the documentation.

RLE International supports you with the legally compliant documentation of your machines and systems and thus supports you in fulfilling legal requirements. With our extensive experience, we are happy to advise and support you in the preparation of risk assessments according to EN ISO 12100, the creation of operating instructions according to IEC / IEEE 82079-1: 2019 and the issuing of the CE declaration of conformity. The Machinery Directive 2006/42 / EC serves as the basis.

Our team is guided by trained CE coordinators and supported by typical market available tools, as well as by our own applications in order to create legally compliant results that are as efficient and of high-quality.

In addition to the necessary CE certification, a series of additional documentation is required to ensure the service and operation of equipment. The focus here is on the efficient provision of clear information for service technicians and system users. As a web-based application, classic app, integrated into a digital service portal or traditionally as PDF or printout, the service information must be available anytime and anywhere.

RLE International offers digital solutions for the provision of information 24/7, online and offline, as well as the creation of all types of service literature that is necessary for the maintenance and operation of a system. These are a few examples:

• Maintenance sheets/plans
• Maintenance books
• Setup instructions
• Operational check lists
• Etc.

In addition to legal requirements, legibility, comprehensibility and a quick / intuitive search are the essential requirements for the documentation itself as well as for the various digital outputs.

The basis for repair, maintenance and servicing is high-quality workshop literature. A detailed, complete and user-friendly description and representation of the repair and service processes ensure efficient and high-quality service for vehicles, machines and systems.

Descriptions and information already provided prior to product launch and delivery ensure timely education of service personnel.

RLE International creates all types of workshop literature, either in its own editorial or desktop publishing systems, but also directly and remotely in your company’s editorial system. We have many years of experience supplying various automotive OEMs, nationally and internationally, in the creation of, for example

• Repair instructions
• Installation and removal instructions
• Time studies (various systems)
• Maintenance literature
• Service-Bulletins
• Bas information (e. g. fill capacities, torque, Wheels-Tires)
• Spare parts information / spare parts catalogs

An essential component for achieving and improving customer satisfaction is an appealing and easily understandable documentation of the customer information.

RLE utilizes the most current applications and systems to generate target group specific information such as

• Glove Box literature
• Quick Reference Guides
• Price sheets
• Technical information
• aso.

Tailored to the requirements of your company and always with the user of your products in mind, our professionally created customer information will guarantee your customer’s satisfaction.

A picture is worth a thousand words.

This is our motto when creating any type of illustration or visualization. Users retain information captured in images more often than in written format, and therefore visual instructions provide a very efficient medium.

Images are language neutral, therefore lowering the cost in terms of translational needs.
With, for example, highly rendered 3D graphics, your products can be optimally presented without complex and expensive photo shoots.

Our experienced and well-trained technical illustrators and creative media designers produce all kinds of illustrations and visualizations for you, such as language-neutral instructions, images, 3D renderings, line drawings, photo editing and design sketches.

The requirements for technical brochures are to describe complex topics in a user-oriented way and to present them in a visually appealing format. Brochures offer a variety of ways to present products and services and to publish them through various channels; be it as classic print literature, as a web- or mobile application.

Using well established tools, such as Adobe Creative Cloud, 3D-Data Composers, Isodraw or 3DS Max, we efficiently create professional and highly sophisticated publications. With only very minor adjustments, many different output types can be created from one source file, which guarantees an efficient and cost-effective presence of your own products and services in the market.

Our experienced team offers the description of technical aspects as well as the visualization of complex technical topics. This allows us to describe and illustrate demanding technology in a way that everyone can understand.

• Technical Know-how in determining the necessary information and information depth
• Editorial processing – complex technology described for everyone
• One stop shoppng for technology, layout and graphical design
• Professional editing services
• Translation management
• Experienced technical editors

RLE INTERNATIONAL offers all After Sales services as well as in areas of development documentation, for example:

• Performance specification in DOORS®
• Training
• Consulting
• Migration and processing/enhanceing of legacy data

If you your specific topic was not reflected in the previous descriptions, please give us a call. Our professional and experienced team will find a suitable solution for your organization.